Working with Landmark Metalcoat promises a positive, satisfying experience with both the product and service that consistently delivers quality, beauty and innovation to enhance any installation or environment.
Landmark Metalcoat offers a lifetime guarantee that the metalcoating will not delaminate from the substrate.When installed and maintained properly the metalcoating will not chip, flake or peel under normal usage.Certain foods and acids may cause changes in the finish.Our metalcoating has the same aging qualities as real metal and needs to be cared for as such.Please refer to our Care Instructions included with every order.
WARRANTY EXCLUSIONS
1. Damage resulting from negligence, misuse, abuse or accident during and/or after installation.
2. Defects resulting from any modification or improper usage/installation.
3. Changes or damage to the finish.
DAMAGES AND CLAIMS
1. All claims for damages, apparent or concealed, should be made in writing to Landmark Metalcoat within five (5) days after receipt of merchandise.
2. Failure to do so within the five (5) day period shall constitute acceptance of the merchandise and waiver all future claims.
3. Landmark Metalcoat will, at its own discretion, replace or repair damaged or defective merchandise within a reasonable time period.
4. It is understood that all claims for damages or loss of material in transit shall be filed by the buyer directly with the carrier and NOT with Landmark Metalcoat.
5. If packages are received in damaged condition, please note this on the carriers receipt.Be sure to save all damaged cartons and packing materials for presentation to carrier when filing claims.
6. Landmark Metalcoat will not accept liability for any collateral damages caused by failure of products supplied.
7. All claims for labor, shipping cost, incidental or consequential damages will not be accepted.